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My Blog
Once or twice a week I publish an idea, question, insight or reflection. Topics can be inspired by world events, coaching conversations, random thoughts after a workshop, anything!
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The blog also features guest writers too - colleagues, connections and friends who have a point of view to share.
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If you would like to get these posts delivered direct to your inbox, please subscribe below - I won't sell or share your contact details and I NEVER spam.
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Finally I'd love to hear your reaction is to what's posted here, so please comment away!
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The Best Things I Learned in Training: The Gallery Tour
Engage your learners in a physical setting by having them move to different parts of the room to perform tasks Sitting around during a...
Andrew J Calvert
2 days ago1 min read
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The Best Things I Learned in Training: Selective Agreement
I have had many managers over the years, they've had different leadership philosophies, different styles in a crisis and different...
Andrew J Calvert
Apr 92 min read
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The Best Things I Learned in Training: The Eye Brain Connection
The "Eye-Brain Connection" in presentation skills serves you a number of ways: From harnessing the natural interplay between eye contact...
Andrew J Calvert
Apr 22 min read
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The Best Things I Learned in training: Return on Investment (ROI)
Return on Investment, or ROI, is a widely used metric that helps determine the value gained from an investment relative to its cost. In...
Andrew J Calvert
Mar 261 min read
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The Best Things I Learned in Training: Be Here Now
I worked at a global printing company. Talk about an industry in disruption. From plates made with phototypesetting (look it up) to...
Andrew J Calvert
Mar 191 min read
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The Best Things I Learned in Training: (Don't do you) Planning in PowerPoint
Don't build your presentation in PowerPoint until you have met most (preferably all of) the following criteria You are clear on who the...
Andrew J Calvert
Mar 121 min read
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The Best Things I Learned in Training: Using the room as a training tool
As a trainer one of your many roles is to make the best use of the space in the training room - best use here means using the room to...
Andrew J Calvert
Mar 52 min read
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The Best Thing I learned in Training: The Coaching Issues Diagram
A great diagnostic tool that aided me and the sales person I was coaching spot where the gaps were in their performance AND where their...
Andrew J Calvert
Feb 261 min read
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The Best Things I Learned in Training: Turning a complaint into a request
Behind every complaint is a desire to see things improve So next time you hear someone complaining, ask them how they would like to see...
Andrew J Calvert
Feb 191 min read
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The Best Things I Learned in Training: Behaviour Change
Behavioral Scientist BJ Fogg in his book Tiny Habits writes of the three conditions that need to be met for behavior change to take...
Andrew J Calvert
Feb 121 min read
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The Best Things I Learned In Training: Keep It Simple (Sunshine)
Technical vocabulary, complex sentence structures, obscure words can be significant barriers to communicating with those who are not "in...
Andrew J Calvert
Jan 291 min read
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The Best Things I learned in Training - Sticky Notes
In the training room how do you encourage participation from the group? Over head questions - asking a question to the whole room and...
Andrew J Calvert
Jan 221 min read
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The Best things I learned in Training: Experience versus Expectation
When someone walks into a discount store they have a very different expectation from walking into a high end luxury consumer brand store....
Andrew J Calvert
Jan 151 min read
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The Best Things I Learned in Training: Planning my day
Almost the first training class I took was the Franklin Covey Time Management Essentials A day long course that got to the heart of...
Andrew J Calvert
Jan 11 min read
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The best things I learned in training: Micro actions
Change can be difficult, change can be daunting especially if it seems like a big departure from how you are / how you do things today....
Andrew J Calvert
Oct 30, 20241 min read
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The best things I learned in Training: Spray and Pray
"Spray and Pray" is where the trainer haphazardly sprays information and facts around the training room and prays that some of it...
Andrew J Calvert
Oct 16, 20241 min read
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The best things I learned in training: Dealing with a drawback
A drawback is encountered where your product or service does not meet the needs of the customer Your client might require local invoicing...
Andrew J Calvert
Oct 9, 20241 min read
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The Best things I learned in Training: Gap and gain
When you think about your life, career even the projects you work on do you focus on the gap or the gain? Gap Thinking involves focusing...
Andrew J Calvert
Oct 2, 20241 min read
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The best things I learned in training: The Three Dimensions of Service
When you are interacting with a client every interaction takes place within the 3 dimensions of service The Business dimension The Human...
Andrew J Calvert
Sep 25, 20241 min read
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The best things I learned in training Plutchik's Wheel
Plutchik showed there are eight basic emotions joy trust fear surprise and sadness anticipation anger disgust Emotions arise physically...
Andrew J Calvert
Sep 18, 20241 min read
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