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My Blog
Once or twice a week I publish an idea, question, insight or reflection. Topics can be inspired by world events, coaching conversations, random thoughts after a workshop, anything!
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The blog also features guest writers too - colleagues, connections and friends who have a point of view to share.
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If you would like to get these posts delivered direct to your inbox, please subscribe below - I won't sell or share your contact details and I NEVER spam.
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Finally I'd love to hear your reaction is to what's posted here, so please comment away!
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Andrew J Calvert
5 days ago1 min read
The Best Things I Learned in Training: Be Here Now
I worked at a global printing company. Talk about an industry in disruption. From plates made with phototypesetting (look it up) to...
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Andrew J Calvert
Mar 121 min read
The Best Things I Learned in Training: (Don't do you) Planning in PowerPoint
Don't build your presentation in PowerPoint until you have met most (preferably all of) the following criteria You are clear on who the...
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Andrew J Calvert
Mar 52 min read
The Best Things I Learned in Training: Using the room as a training tool
As a trainer one of your many roles is to make the best use of the space in the training room - best use here means using the room to...
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Andrew J Calvert
Feb 261 min read
The Best Thing I learned in Training: The Coaching Issues Diagram
A great diagnostic tool that aided me and the sales person I was coaching spot where the gaps were in their performance AND where their...
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Andrew J Calvert
Feb 191 min read
The Best Things I Learned in Training: Turning a complaint into a request
Behind every complaint is a desire to see things improve So next time you hear someone complaining, ask them how they would like to see...
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Andrew J Calvert
Feb 121 min read
The Best Things I Learned in Training: Behaviour Change
Behavioral Scientist BJ Fogg in his book Tiny Habits writes of the three conditions that need to be met for behavior change to take...
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Andrew J Calvert
Jan 291 min read
The Best Things I Learned In Training: Keep It Simple (Sunshine)
Technical vocabulary, complex sentence structures, obscure words can be significant barriers to communicating with those who are not "in...
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Andrew J Calvert
Jan 221 min read
The Best Things I learned in Training - Sticky Notes
In the training room how do you encourage participation from the group? Over head questions - asking a question to the whole room and...
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Andrew J Calvert
Jan 151 min read
The Best things I learned in Training: Experience versus Expectation
When someone walks into a discount store they have a very different expectation from walking into a high end luxury consumer brand store....
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Andrew J Calvert
Jan 11 min read
The Best Things I Learned in Training: Planning my day
Almost the first training class I took was the Franklin Covey Time Management Essentials A day long course that got to the heart of...
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Andrew J Calvert
Oct 30, 20241 min read
The best things I learned in training: Micro actions
Change can be difficult, change can be daunting especially if it seems like a big departure from how you are / how you do things today....
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Andrew J Calvert
Oct 16, 20241 min read
The best things I learned in Training: Spray and Pray
"Spray and Pray" is where the trainer haphazardly sprays information and facts around the training room and prays that some of it...
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Andrew J Calvert
Oct 9, 20241 min read
The best things I learned in training: Dealing with a drawback
A drawback is encountered where your product or service does not meet the needs of the customer Your client might require local invoicing...
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Andrew J Calvert
Oct 2, 20241 min read
The Best things I learned in Training: Gap and gain
When you think about your life, career even the projects you work on do you focus on the gap or the gain? Gap Thinking involves focusing...
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Andrew J Calvert
Sep 25, 20241 min read
The best things I learned in training: The Three Dimensions of Service
When you are interacting with a client every interaction takes place within the 3 dimensions of service The Business dimension The Human...
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Andrew J Calvert
Sep 18, 20241 min read
The best things I learned in training Plutchik's Wheel
Plutchik showed there are eight basic emotions joy trust fear surprise and sadness anticipation anger disgust Emotions arise physically...
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Andrew J Calvert
Sep 11, 20241 min read
The best things I learned in training: Listening
I did a year long series of blog posts on this topic. There were listening modules in selling programs, negotiation classes, coach...
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Andrew J Calvert
Sep 4, 20241 min read
The best things I learned in training: Leaders speak last
I was running a Train the Trainer in Japan for a group of colleagues (it was on applying Self Determination Theory to leadership...
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Andrew J Calvert
Aug 28, 20241 min read
The best things I learned in training: Progress over perfection
As I've written previously I did something link 48 days of classroom training in a year as part of my product knowledge / industry...
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Andrew J Calvert
Aug 21, 20241 min read
The best things I learned in training: the stories the trainer tells
Your stories are important, they illustrate the learning points your workshop is delivering - so make them fit, believe me your learners...
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