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My Blog
Once or twice a week I publish an idea, question, insight or reflection. Topics can be inspired by world events, coaching conversations, random thoughts after a workshop, anything!
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The blog also features guest writers too - colleagues, connections and friends who have a point of view to share.
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If you would like to get these posts delivered direct to your inbox, please subscribe below - I won't sell or share your contact details and I NEVER spam.
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Finally I'd love to hear your reaction is to what's posted here, so please comment away!
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Andrew J Calvert
2 days ago1 min read
The Best things I learned in Training: Experience versus Expectation
When someone walks into a discount store they have a very different expectation from walking into a high end luxury consumer brand store....
1 view0 comments
Andrew J Calvert
Jan 11 min read
The Best Things I Learned in Training: Planning my day
Almost the first training class I took was the Franklin Covey Time Management Essentials A day long course that got to the heart of...
1 view0 comments
Andrew J Calvert
Oct 30, 20241 min read
The best things I learned in training: Micro actions
Change can be difficult, change can be daunting especially if it seems like a big departure from how you are / how you do things today....
9 views0 comments
Andrew J Calvert
Oct 16, 20241 min read
The best things I learned in Training: Spray and Pray
"Spray and Pray" is where the trainer haphazardly sprays information and facts around the training room and prays that some of it...
5 views0 comments
Andrew J Calvert
Oct 9, 20241 min read
The best things I learned in training: Dealing with a drawback
A drawback is encountered where your product or service does not meet the needs of the customer Your client might require local invoicing...
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Andrew J Calvert
Oct 2, 20241 min read
The Best things I learned in Training: Gap and gain
When you think about your life, career even the projects you work on do you focus on the gap or the gain? Gap Thinking involves focusing...
15 views0 comments
Andrew J Calvert
Sep 25, 20241 min read
The best things I learned in training: The Three Dimensions of Service
When you are interacting with a client every interaction takes place within the 3 dimensions of service The Business dimension The Human...
13 views0 comments
Andrew J Calvert
Sep 18, 20241 min read
The best things I learned in training Plutchik's Wheel
Plutchik showed there are eight basic emotions joy trust fear surprise and sadness anticipation anger disgust Emotions arise physically...
21 views0 comments
Andrew J Calvert
Sep 11, 20241 min read
The best things I learned in training: Listening
I did a year long series of blog posts on this topic. There were listening modules in selling programs, negotiation classes, coach...
5 views0 comments
Andrew J Calvert
Sep 4, 20241 min read
The best things I learned in training: Leaders speak last
I was running a Train the Trainer in Japan for a group of colleagues (it was on applying Self Determination Theory to leadership...
10 views0 comments
Andrew J Calvert
Aug 28, 20241 min read
The best things I learned in training: Progress over perfection
As I've written previously I did something link 48 days of classroom training in a year as part of my product knowledge / industry...
5 views0 comments
Andrew J Calvert
Aug 21, 20241 min read
The best things I learned in training: the stories the trainer tells
Your stories are important, they illustrate the learning points your workshop is delivering - so make them fit, believe me your learners...
10 views0 comments
Andrew J Calvert
Aug 14, 20242 min read
The best things I learned in training: The trainer never stops
The first big conference I co facilitated was for 100 or so leaders of my business unit - the eight or nine senior team leaders and all...
18 views0 comments
Andrew J Calvert
Aug 7, 20241 min read
The best things I learned in training: The language of leadership
What's in a question? Not all questions are created equal Questions with yes / no limited possible responses or numbers / dates are...
5 views0 comments
Andrew J Calvert
Jul 31, 20241 min read
The best things I learned in training: Red rules and Blue rules
Rules, Guidelines, Practices, Procedures: most organizations have so many. They are why onboarding is so complex and lengthy. They are a...
2 views0 comments
Andrew J Calvert
Jul 24, 20241 min read
The best things I learned in training: Holding the space
Is a key component of the coaches repertoire In contracting you remind the coachee that the space is safe (confidential, no judgement...
3 views0 comments
Andrew J Calvert
Jul 17, 20241 min read
The best things I learned in training: The power of observation
When running any one of a dozen training programs I found that a role play was always included. Moving from simple to complex skills,...
5 views0 comments
Andrew J Calvert
Jul 10, 20242 min read
The best things I learned in training: SBID
Feedback is such a loaded term. How many people do you know who smile when a boss, colleague - even a friend - says, "Can I give you some...
9 views0 comments
Andrew J Calvert
Jul 3, 20241 min read
The best things I learned in training: Yes, and...
How to keep the ideas flowing? How to keep the conversation moving? A conversation killer is "no, but". The phrase is a hard stop...
21 views0 comments
Andrew J Calvert
Jun 26, 20241 min read
The best things I learned in training: Feedforward
"Feedback", they say, "is a gift" and it can be a great tool to highlight where someone has done well (reinforcing the positive behavior)...
9 views0 comments
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